Terms of service

Terms of Service

Effective Date: 8/18/2024

1. Introduction

Welcome to E3D Printing ("we," "our," "us"). These Terms of Service ("Terms") govern your use of our website [www.e3dprinting.com] (the "Site") and the purchase of products from our online store. By accessing or using our Site, you agree to comply with and be bound by these Terms.

2. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

3. Account Registration

3.1 Creating an Account

To make purchases or access certain features of our Site, you may need to create an account. You agree to provide accurate and complete information when registering and to keep your account details up to date.

3.2 Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately if you suspect any unauthorized use of your account.

4. Products and Pricing

4.1 Product Information

We make every effort to display accurate product descriptions and images. However, we do not guarantee that the information is always complete, current, or error-free.

4.2 Pricing

All prices are listed in USD and are subject to change without notice. We reserve the right to correct any errors in pricing or product information.

5. Orders and Payment

5.1 Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in pricing, or suspected fraud.

5.2 Payment

Payment is due at the time of purchase. We accept various payment methods, which will be specified at checkout. By providing payment information, you authorize us to charge the specified amount to your payment method.

6. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy, which is incorporated into these Terms by reference. Please review our Shipping Policy for details on shipping methods, costs, and delivery times.

7. Returns and Refunds

Returns and refunds are governed by our Refund Policy, which is incorporated into these Terms by reference. Please review our Refund Policy for details on how to return products and request a refund.

8. Intellectual Property

8.1 Ownership

All content on our Site, including but not limited to text, graphics, logos, and images, is the property of E3D Printing or its licensors and is protected by intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not reproduce, distribute, or create derivative works from any content on the Site without our express written permission.

9. User Conduct

9.1 Prohibited Activities

You agree not to engage in any of the following activities:

  • Using the Site for any unlawful purpose.
  • Interfering with or disrupting the Site or servers.
  • Transmitting viruses or harmful code.
  • Attempting to gain unauthorized access to any part of the Site.

9.2 User Content

You are solely responsible for any content you post or transmit on the Site. By posting content, you grant us a worldwide, royalty-free, non-exclusive license to use, reproduce, and display such content.

10. SMS Communications

10.1 Consent

By providing us with your mobile phone number, you consent to receive SMS communications from us. These messages may include order updates, promotional offers, and other information related to our products and services.

10.2 Message Frequency

The frequency of SMS messages may vary. Standard message and data rates may apply, depending on your mobile service provider.

10.3 Opt-Out

You can opt-out of receiving SMS communications at any time by replying "STOP" to any SMS message you receive from us. If you opt-out, you may continue to receive messages that are necessary for the fulfillment of orders or important account updates.

10.4 Charges

We are not responsible for any charges incurred from SMS communications, such as standard messaging rates from your mobile service provider.

11. Disclaimers and Limitation of Liability

11.1 Disclaimer

The Site and all products and services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

11.2 Limitation of Liability

To the fullest extent permitted by law, E3D Printing shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to your use of the Site or the purchase of products.

12. Indemnification

You agree to indemnify and hold harmless E3D Printing, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of the Site, your breach of these Terms, or your violation of any rights of another party.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the state of Virginia, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be resolved in the courts located in Henry County, Virginia.

14. Contact Us

For any questions or concerns regarding these Terms of Service, including our SMS communications, please contact us at:

E3D Printing
702 Prospect Hill Dr
Martinsville, VA 24112
Email: 3d@e3dprinting.net
Phone: 888-534-9063